Shipping & Returns

Shipping

Every order is cut to your exact length once it's placed, so please allow 2–4 business days for your fabric to be measured, cut and prepared before it ships. Delivery across South Africa typically takes a further 3–7 business days, depending on your location.

Shipping is free on every order, with no minimum spend. Once your order ships, you can track its status at any time from your account.

Returns & Exchanges

Because every length of fabric is cut specifically for your order, we 're unable to accept returns or exchanges for change-of-mind once a piece has been cut. We'd encourage ordering a smaller length first if you're unsure about a colour or weave.

We will always replace or refund an order if:

• The fabric arrives damaged in transit.
• You received the wrong fabric, colour or length.
• There is a genuine manufacturing fault in the weave.

Reporting a Damaged or Incorrect Order

Please contact us within 48 hoursof delivery with your order number and a photo of the issue, and we'll arrange a replacement or refund at no extra cost to you.

Need Help?

Reach us any time at hello@tarufabric.example or through our contact page, and we'll get back to you within one to two business days.